FAQs

Here you’ll find answers to common questions about sock wholesale, custom services, ordering, and shipping.
If you have additional inquiries, please feel free to reach out to us at info.socksltd@gmail.com.

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  • General Questions
  • Ordering and Payment
  • Shipping and Delivery
  • Returns and Refunds
  • Customization Services
  • Product Information

Need Help?

If you have any questions or need immediate assistance, feel free to start a live chat with our Customer Service team by clicking the button below.

If we're not available, please send us an email, and we’ll respond within 20-36 hours!

General Questions

We offer a wide range of socks, including casual, athletic, dress, seasonal, and custom-designed socks to suit various customer needs.

No, we offer wholesale starting from just one item. There is no minimum quantity requirement, so you have the flexibility to order as per your needs.

Ordering and Payment

Simply browse our website, add your desired items to the cart, and proceed to checkout. Our site is optimized for bulk orders, showing wholesale pricing automatically.

Yes, we provide tiered pricing. The larger the order, the better the discount. Please refer to the pricing details on each product page or contact us for custom quotes.

We accept various payment methods, including credit cards, PayPal, and bank transfers. All payments are securely processed.

Shipping and Delivery

Orders are processed within 1-3 business days. During peak seasons, processing times may vary slightly.

Delivery usually takes 3-12 business days, depending on the destination and shipping method chosen.

Yes, we ship worldwide. Shipping costs and times vary based on the location and carrier.

Yes, any customs fees, taxes, or duties will be the responsibility of the recipient. Please check your country’s regulations for more information.

Returns and Refunds

We accept returns within 7 days of receipt for unopened, unused items. Custom or POD orders are non-returnable due to their personalized nature.

UContact our customer service team with your order number. Refunds are processed within 2 business days of receiving the returned items.

Customization Services

Yes, we provide customization services for bulk orders. This includes adding your brand logo, custom colors, and unique designs. Contact us for more details on customization options.

Custom orders typically require a minimum quantity, which may vary depending on the design complexity. Please get in touch with us for specific requirements.

Product Information

Most of our socks are one-size-fits-most, covering a range of sizes for both men and women. We also offer specific EU sizing for some styles

We prioritize comfort and quality. Many of our socks are made from hypoallergenic, breathable materials suitable for sensitive skin.

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